Parachute Health is free for facilities to use.

No. When placing an order with Parachute, users answer a few insurance qualifying questions directly on the platform that replace the need for all physical documentation.

Specifically, by selecting the product you want and answering a few basic questions about why your patient needs that product, Parachute will generate the WOPD (sometimes called the script), the face-to-face, and in the case of Medicare/Medicaid patients, the CMN that the MD/PA/NP will ultimately sign off on.

Yes - Parachute Health is compliant with HIPAA guidelines, and completes a HIPAA compliance audit each year to ensure the safety of your patient data.

Yes. A facility can have as many users as they’d like. There are two types of users: “Admin” users and “Standard” users. Admin users can place DME orders as well as add/remove other users, while Standard users only have the ability to place orders. An Admin user must be director level or above (i.e. Director of Social Services)

Yes. Clinicians have the ability to sign orders via text message and via email, neither of which requires them to create a Parachute account.

When signing by text message or email for the first time, the MD/NP/PA will receive a link that will ask them to confirm that their identity and NPI number. Thereafter, each time the clinician receives an order, he/she will be sent a link taking them directly to Parachute’s HIPAA compliant website, where they can then approve orders with a single click. Signing digitally ensures the entire DME ordering process is paperless.

For HIPAA compliance reasons, just like every faxed order has a name attached to it, we must know which individual placed the order, and thus facilities cannot use a generic email address to place orders.