Healthcare Professionals: Refer a patient through our online HIPAA compliant form.

New Client Intake Form: Easily enroll or switch from your current provider today.

Check eligibility for insurance-covered Continuous Glucose Monitoring Systems

FAQs: Your Questions Answered by GNS Medical

Our Process

What do I need to get started with GNS?

Beginning your journey with GNS is a straightforward process. To start, we will require the following essential information:

  • Your basic personal details, including your name, address, and medical diagnosis.
  • Your insurance information, whether it's through Medicare, Medicaid, or private insurance.
  • Your physician's information, as we will coordinate with and handle all the necessary paperwork.

Where are you located? Can I pick up my supply?

We are located in Clarkston, MI, and provide trusted medical supplies across the USA, depending on your insurance provider. Our primary method of delivery is directly to your home.

How fast will my order arrive?

Once your order is verified, you can typically expect delivery within a timeframe of two business days or less.

Do I need a prescription?

In most cases, a prescription is necessary to fulfill an order. We can collaborate with your healthcare provider to collect all the necessary documents for coverage. You can rely on our expertise to navigate this process seamlessly.

Can you help if my current provider stopped servicing me?

We empathize with your situation and are here to assist. We provide a wide variety of tried and trusted products, including continuous glucose monitors, insulin pump supplies, and urological catheters.

You can count on us for a seamless transition and dependable service.

Insurance 

Do you accept my insurance?

We accept most Medicare, Medicaid, and most private insurances. Call us today to determine your eligibility.

Can you help with my insurance issues?

We are here to help. We can provide comprehensive assistance with a wide array of insurance-related concerns, whether it is coverage issues, provider transitions, technical intricacies, and authorization matters.

Our team has successfully guided numerous clients through the complexities of insurance.

Do you directly bill my insurance?

Yes, at GNS Medical, we proudly collaborate with a vast array of insurance providers. We take care of the direct billing process and handle all the necessary paperwork, so you can enjoy a hassle-free experience and focus on living life to the fullest.

How much will my medical supplies cost?

Our compassionate and knowledgeable experts are dedicated to maximizing your insurance benefits to eliminate or minimize costs where possible. Rest assured, we are proficient in insurance and will help you understand your benefits.

Product Coverage 

Which products do you carry?

We offer an extensive range of products and take pride in assisting you to discover the perfect fit based on your specific needs, insurance coverage, and personal preferences. Our specialization includes the following therapies: CGM & Diabetes, Bowel & Bladder and Sleep Health.

Which Continuous Glucose Monitoring supplies do you carry?

We offer a selection of Continuous Glucose Monitoring supplies, including products from reputable brands like Dexcom and Abbott Freestyle Libre. These devices are instrumental in effective diabetes management and are often covered by your insurance. Speak to one of our experts today for a free benefits assessment.

What sleep supplies do you carry?

We work with leading manufacturers in sleep therapy to provide high-quality CPAP and sleep apnea supplies tailored to your prescribed therapy. Depending on your treatment needs, we offer products from trusted brands and compatible alternatives.

Common sleep supplies include:

  • CPAP masks (nasal, full-face, and nasal pillow)
  • CPAP tubing and hoses
  • Headgear and mask cushions
  • Filters, water chambers, and accessories

To learn which products and manufacturers are best for your therapy, reach out to our office and speak with a friendly representative.Call or text us at 810-208-6006.

What bowel and bladder products do you carry?

We partner with well-known manufacturers in bowel and bladder care to ensure comfort, reliability, and discretion. Product availability may vary based on clinical needs and insurance coverage.

Bowel and bladder supplies include:

  • Urological catheters (intermittent, straight, coude, and closed systems)
  • Drainage bags and catheter accessories
  • Related continence care supplies

Our team is happy to help identify the right products and manufacturers for your situation.

Call or text our office at 810-208-6006 to speak with a friendly representative.

Which diabetic supplies do you carry?

We collaborate with trusted diabetes care manufacturers to support a wide range of therapies. Based on your prescription and treatment plan, we help coordinate access to the appropriate supplies.

Diabetic supplies may include:

  • Insulin pumps and pump supplies
  • Continuous glucose monitors (CGMs) and sensors     
  • Infusion sets, reservoirs, and related
    accessories

For questions about specific manufacturers or available options, contact our office for personalized support.

Call or text us at 810-208-6006 to speak with a friendly representative.